Privacy Policy
Last Updated: April 2, 2026
JTQ Global Support (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://jtq-global.com and use our business process outsourcing (BPO) and talent support services.
1. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Information”). This includes:
- Contact Data: Name, email address, phone number, and company name provided via our “Get in Touch” or “Book a Call” forms.
- Payment Data: Billing address and financial information required to process service packages (e.g., Starter, Growth, or Custom plans).
- Technical Data: IP address, browser type, and usage patterns collected through cookies and similar tracking technologies.
- Professional Data: Information provided during recruitment or talent matching if you apply for a “Dedicated Talent” role.
2. How We Use Your Information
We use the information we collect to:
Provide and manage our BPO, sales, and technical support services.
Communicate with you regarding inquiries, bookings, and service updates.
Process payments and prevent fraudulent transactions.
Improve website performance and user experience.
Comply with legal obligations in the jurisdictions where we operate (Philippines and UAE).
3. Data Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Service Providers: Third-party vendors who assist with cloud hosting, payment processing (e.g., Stripe/PayPal), and CRM management.
- Legal Authorities: When required by law or to protect the rights and safety of JTQ Global Support and our clients.
- Internal Teams: Our coordinated teams in Dasmariñas, PH, and Al Nahyan, UAE, to fulfill service requests.
4. International Data Transfers
By using our services, you acknowledge that your information may be transferred to and processed in countries outside of your residence, including the Philippines and the United Arab Emirates. We ensure that such transfers comply with applicable data protection laws.
5. Your Rights
Depending on your location, you may have the following rights:
- The right to access the personal data we hold about you.
- The right to request correction of inaccurate data.
- The right to request deletion of your data (“Right to be Forgotten”).
- The right to opt-out of marketing communications.
6. Data Security
We implement industry-standard security measures, including encryption and secure access controls, to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Cookies
Our website uses cookies to enhance navigation and analyze traffic. You can manage your cookie preferences through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
JTQ Global Support
- Email: joyce@jtqglobal.com
- Phone: +63 956 799 2813
- Address (PH): Dasmariñas, Philippines
- Address (UAE): Al Nahyan, UAE