About Us

A dedicated team built around your business.

JTQ Global Support is a service agency helping businesses grow with a dedicated team without the need to hire multiple people internally.

Who We Are

One team.
Every function.

We work with founders, business owners, and growing companies by providing full team support across sales, marketing, tech, customer service, and operations.

While we handle day-to-day execution, our focus goes beyond that we help you build structure, maintain consistency, and drive revenue growth.

What We Do Differently

Instead of managing separate hires, our clients work with a coordinated team that supports the business as one unit — covering both operations and growth. We act as your team, not just a vendor.

Team-Based Support

Our core offering is a coordinated support team, specialists working together across all your key business functions. Lead generation, content, customer service, tech support, and CRM handled in sync, not in silos.

Individual Talent Placement

In addition to team packages, we also connect businesses with skilled professionals for individual roles. Start with one position and expand into a full team as your needs grow from Virtual Assistants to SDRs and beyond.

Global Reach

We support businesses across global markets, helping them stay lean, efficient, and focused on scaling. Based in the Philippines and UAE, we provide flexible support across time zones.

How We Operate

What drives everything we do

01

Coordination

Our team works together across all functions, no silos, no gaps. Your business is supported as one unit.

02

Execution

We don’t just plan. We do. Day-to-day tasks, campaigns, outreach, and operations are handled consistently.

03

Flexibility

Start small and scale up. Our structure adapts to your growth, no long-term lock-ins, no unnecessary bloat.

04

Efficiency

We help you stay lean. Get full-function support at a fraction of the cost of building an in-house team.

05

Growth Focus

Beyond execution, our goal is to support your business in building structure and driving revenue growth.

06

Reliability

Open daily, 9AM–6PM PHT, with flexible support based on your time zone and business needs.

Meet the Team

The people behind your growth.

Every client works with real people who are invested in their success. Here’s a look at some of the key members driving results across our team.

Joyce Ann Okol

Founder & Managing Partner

Joyce founded JTQ Global Support to help businesses scale without the hiring headache. She leads with a hands-on approach, ensuring every partnership is built on deep trust, measurable results, and long-term growth.

Junelle Frias

Head of Business Operations

Junelle ensures everything runs seamlessly behind the scenes. By overseeing internal workflows and operational systems, she makes sure our clients receive consistent, high-quality support without ever missing a single beat.

Hannah Grace Mesde

Client & Relationship Manager

Hannah is the heart of the JTQ experience. She manages daily communications and keeps our client relationships strong, ensuring every business we work with always feels heard, supported, and prioritized.

Jill Valerie Frias

Client Development Manager

Jill focuses on maximizing the value of every JTQ partnership. From onboarding to identifying new growth opportunities, she ensures our clients are always getting the most out of the team behind them.

Jennifer Perez

Head of Customer Service & Operations

Jennifer oversees customer service delivery for our client accounts, ensuring their dedicated support teams are well-trained, managed, and consistently delivering high-quality service.

Where We Are

Two locations. Global reach.

Based in the Philippines and the UAE, we provide flexible, cross-timezone support to businesses across global markets.

🇵🇭 Philippines

Our home base and operational hub. The Philippines team handles the day-to-day execution across all client accounts — from sales outreach and content to customer support and admin. Known for strong English proficiency, a service-driven culture, and a deep talent pool, it’s where the work gets done.

  • Dasmariñas, Cavite
  • Open Daily · 9AM – 6PM Philippine Time

🇦🇪 United Arab Emirates

Our UAE presence keeps us close to clients across the Middle East and broader Gulf region. Based in Al Nahyan, Abu Dhabi, this office supports business development, client relationships, and regional partnerships, bridging the gap between global operations and local market needs.

  • Al Nahyan, Abu Dhabi
  • Flexible support based on client time zones
  • ✉️ inquiry@jtqglobal.com

Ready to learn more?

For inquiries or to learn more about our services, feel free to reach out. We’d be happy to support your business.

We'll be in touch!

Thank you for getting in touch with JTQ Global Support. We've received your enquiry and a member of our team will respond within 1–2 business days.

Application submitted!

Thank you for applying to JTQ Global Support. We've received your application and will be in touch if you're a great fit.

Important note

We personally review every application. If your profile is a great fit, our team will reach out to schedule a call. Only shortlisted candidates will be contacted.